Website Terms & Conditions

Effective Date: November 3, 2025
Last Updated: November 3, 2025

Welcome to the website of Carolinas Center for Oral & Facial Surgery (“the Practice”). By accessing this site, YOU ACKNOWLEDGE AND AGREE TO BE CONTRACTUALLY BOUND BY THESE TERMS OF USE, INCLUDING THE Privacy Rights. IF ANY OF THE TERMS OF USE ARE NOT ACCEPTABLE TO YOU, DO NOT USE THE WEBSITE.

THE WEBSITE AND ITS CONTENTS ARE NOT INTENDED AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, CLINICAL EXPERTISE, PROFESSIONAL MEDICAL ADVICE, EXAMINATION, DIAGNOSIS, OR TREATMENT. IF YOU HAVE QUESTIONS ABOUT THE SERVICES PROVIDED TO YOU, DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL ADVICE FROM A QUALIFIED HEALTH CARE PROFESSIONAL. YOUR USE OF THE SERVICE IS SOLELY AT YOUR OWN INDEPENDENT DISCRETION AND RISK.

I. Terms of Use.

(A) Acceptance of Terms. These Terms of Use are a legal agreement between You and Carolinas Center for Oral & Facial Surgery governing Your use of the Website. By clicking “Accept” or using the Website in any way, You are (1) agreeing to be bound by these Terms of Use, the Privacy Policy and (2) confirming that You are 18 years of age or older and able to form legally binding contracts. If You do not agree with all the terms or are not 18 years of age or older, do not use the Website. This Terms of Use constitute the entire and only agreement between us and You and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Website.

(B) Electronic Communications; Right to Modify Terms. You agree that all agreements, notices, disclosures and other communications that we provide to You electronically satisfy any legal requirement that such communications be in writing. If You choose to set up an account with us, You agree to provide us with, and maintain in any created account profile Your current and active e-mail address. These Terms of Use may be amended at any time from time to time by us without specific notice to You. The latest Terms of Use will be posted on the Website, and You should review prior to using the Website. By accessing the Website, You agree to be bound by the Terms of Use on the Website.

(C) Definitions. In these Terms of Use, “User,” “You” and “Your” refer to You as the user of the Website. “Practice,” “we,” “us” and “our” refer to Carolinas Center for Oral & Facial Surgery and our successors, partners, affiliates, subsidiaries and assigns. “Content Provider” refers to any third party entity, organization or individual that supplies content for the Website. “Content” refers to information available through the Website.

(D) Right to Use; Limitations. For so long as You comply with all terms and conditions, Practice hereby grants to You the limited, personal, non-exclusive, non-transferable right to use the Website. Practice reserves all rights not expressly granted to You.

II. Medical Disclaimers.

(A) EMERGENCY SITUATIONS. IF YOU ENCOUNTER OR HAVE A MEDICAL EMERGENCY, PLEASE DO NOT USE THE WEBSITE AND INSTEAD CONTACT 911, AN EMERGENCY MEDICAL OR HEALTHCARE PROVIDER OR YOUR LOCAL DOCTOR. IF YOU NEED NON-EMERGENCY MEDICAL OR HEALTHCARE SERVICES, CONTACT A PHYSICIAN, PHARMACIST OR ANOTHER QUALIFIED MEDICAL PROFESSIONAL. The Website is not the appropriate venue to deal with such situations.

(B) Communication Venue Only. The Website is a venue for communication purposes only. Practice is not providing online medical examinations or consultations, is not offering telemedicine, does not provide any patient-specific or patient-identifiable medical evaluation, diagnosis or treatment and does not constitute or communicate information from a medical device or medical equipment. Practice is not involved in the contact, conversation and/or relationship between patients and healthcare providers concerning a patient’s treatment. Individuals should contact and visit a licensed physician for healthcare treatment. Practice will not obtain nor does it intend to qualify for any professional healthcare license or approval of any kind to provide access to the Website. We reserve the right in our sole discretion to modify, edit or delete any Content, documents or information appearing on the Website at any time without notice.

(C) No Medical Advice; No Patient-Doctor Relationship. Content available and responses provided through the Website are to be used for general information purposes only, not as a substitute for in-person evaluation or specific medical advice.

PRACTICE WILL NOT RESPOND TO OR ADDRESS ANY QUESTIONS OF A MEDICAL NATURE, INCLUDING INFORMATION REGARDING THE APPROPRIATENESS OF ANY TREATMENT. THE INFORMATION PROVIDED THROUGH THE SERVICE IS NOT INTENDED AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, EXAMINATION, DIAGNOSIS, OR TREATMENT. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL ADVICE FROM A QUALIFIED HEALTH CARE PROFESSIONAL. ANY USE OF INFORMATION PROVIDED THROUGH THE SERVICE IS SOLELY AT YOUR OWN INDEPENDENT DISCRETION AND RISK. NOTHING COMMUNICATED THROUGH THE SERVICE IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE.

You acknowledge that although some of the content that is provided to You THROUGH the WEBSITE (Including responses) is medical in nature, it does not create a medical professional-patient relationship and does not constitute an opinion, medical advice, EXAMINATION, diagnosis or treatment of any particular condition. No PATIENT-DOCTOR OR OTHER professional relationships shall be formed on or through USE OF THE WEBSITE.

(D) Communications Not Privileged. Communications on the Website are not the subject of any particular privileges, including, without limitation, the doctor-patient privilege. Communications on the Website are limited, do not involve in-person evaluations or visits, and do not include safeguards and procedures typical of in-person evaluations by and visits with healthcare professionals.

III. OWNERSHIP; PROPRIETARY RIGHTS.

(A) Ownership of Website. All right, title, interest and IP Rights in and to the Website (in whole and in part, including, but not limited to, the Documentation, Content, images, photographs, animations, video, audio, music, text, and “applets” incorporated into the Website), any materials accompanying the Website, and any and all copies and derivations of the same are and shall remain the sole and exclusive property of the Practice. No page from the Website may be copied, reproduced, republished, uploaded, posted, transmitted, framed, commercialized, distributed in any way, or incorporated into any other website or electronic or mechanical information retrieval system. The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Website are protected under applicable U.S. and international copyright, trademark and other proprietary (including but not limited to intellectual property) rights. Other company names, product names and content displayed on the Website may be the trademarks or copyrights of their respective owners. Certain Content accessible through the Website may have different copyright conditions which will be noted in those documents. The copying, redistribution, use or publication by You of any such matters or any part of the Website, except as allowed by these Terms of Use, is strictly prohibited. You do not acquire ownership rights to any Content, documents or other materials viewed through the Website. The posting of Content, information or materials on the Website by the Practice does not constitute a waiver of any rights in such information and materials.

(B) Limited Right to Download. If made available to You by Practice, you may download one copy of Content viewed through the Website on any single computer for Your personal, non-commercial use only (but not for resale or redistribution), provided You keep intact all copyright and other proprietary notices. Modification or use of the Content for any other purpose is a violation of Practice’s copyrights and other proprietary rights. The use of any such material on any other website or networked computer environment is prohibited.

IV. NO ENDORSEMENT OF THIRD PARTY PRODUCTS OR SERVICES.

(A) Third Party Products or Services. Practice may present to Users of the Website products and services offered by non-Practice entities. Placement of information, logos, links or names of such non-Practice entities on the Website does not constitute an endorsement or warranty of these entities, their products or services. You take full responsibility for a decision to visit or patronize any such third party site or entity and hold Practice harmless from any liability arising from such actions. You further acknowledge that no relationship (such as partnership, agent, joint venturer, or employee) exists or should be assumed to exist between Practice and such Third Party or between Practice and any third party User of the Website.

V. LIMITED WARRANTIES; DISCLAIMER.

(A) Limited Warranty. Practice has the right to grant the license and provide the Website to You on these Terms and Conditions. Significant effort has been made to ensure that the information provided by Practice through the Website is accurate, up-to-date, and complete, but in no event does Practice represent or warrant the accuracy or completeness of such information. In addition, You expressly acknowledge that the drug information contained in the Service may be time sensitive. It is Your responsibility to evaluate the accuracy, completeness and usefulness of any information, opinion, response or other Content available through the Service, from third parties or obtained through a linked third party site. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, answer, the Website, Content or any third party service or product.

(B) Disclaimers. EXCEPT AS EXPRESSLY SET FORTH ABOVE: NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, PROVIDED BY OR THROUGH THE WEBSITE SHALL IMPLY THE CREATION OF ANY REPRESENTATION OR WARRANTY OF ANY KIND WHATSOEVER BY PRACTICE OR CONTENT PROVIDERS. THE WEBSITE AND RELATED INFORMATION ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS, STATUTORY OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PRACTICE DOES NOT REPRESENT OR WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE OR THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PRACTICE DOES NOT WARRANT OR REPRESENT THAT THE USE OF THE WEBSITE WILL BE CORRECT, ACCURATE, TIMELY, RELIABLE OR OTHERWISE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. UNDER NO CIRCUMSTANCES WILL PRACTICE BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR USE OF THE WEBSITE.

(C) Press Releases and Third-Party Press About Practice. The Website may contain press releases and other information about the Practice. While this information was believed to be accurate as of the date prepared, we disclaim any duty or obligation to update this information or any press releases. Information about companies other than ours contained in the press release or otherwise, should not be relied upon as being provided or endorsed by the Practice. Likewise, third-party press about the Practice should not be relied upon as being provided or endorsed by the Practice.

VI. INDEMNIFICATION; RELEASE; LIMITATION OF LIABILITY.

(A) Indemnification. You agree to indemnify and hold Practice, any and all parent, subsidiary, and affiliate organizations, and their respective officers, directors, agents, shareholders, members, managers, advisors, consultants, employees, successors and assigns (collectively, “Protected Parties”) harmless from and against all losses, costs, liabilities, expenses (including reasonable attorneys’ fees and expenses), claims, demands, and damages, actual and consequential, of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (collectively, “Losses”), that are in any way due to or arising out of Your use of the Website, including when such use is in violation of the Terms of Use, unless caused by the gross negligence or willful misconduct of Practice. You further agree to indemnify and hold Protected Parties harmless from Losses arising out of or relating to any agency or third party review, audit, investigation or action with respect to any use or disclosure or data arising out of Your use of the Website, unless caused by the gross negligence or willful misconduct of Practice. The Practice reserves the right, at Your expense, to assume the exclusive defense and control of any matter for which You are required to indemnify any of the Protected Parties, and You agree to cooperate with Practice’s defense of such claims. Practice will use reasonable efforts to notify You of any such claim, action, or proceeding which is subject to this indemnification upon Practice becoming aware of it. Practice shall not be liable or responsible to verify information that You or any other Users provide, access or store or if any such information is not accurate or untruthful, and each User shall indemnify Practice and the other Protected Parties as a result of any loss, cost or expense arising out of or in connection with any inaccurate or untruthful information provided by the User.

(B) Release. You are responsible for Your acts in connection with the Website. The Website is merely a communication tool. You indemnify, hold harmless and release the Protected Parties from and against any and all Losses arising out of or in any way connected with such dispute. You also agree to release the Protected Parties from any losses, claims or liabilities arising from Your breach of these Terms of Use, and you hereby agree to indemnify, defend and hold the Protected Parties harmless from any loss, claim or liability arising from or related to the breach by You of these Terms of Use.

(C) Limitation of Liabilities. IN NO EVENT SHALL PRACTICE, ITS LICENSORS, SUPPLIERS, CONTENT PROVIDERS OR THEIR RESPECTIVE PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, ADVISORS, CONSULTANTS, EMPLOYEES, SUCCESSORS OR ASSIGNS, BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, PROFITS, DATA, USE, REVENUE OR OTHER ECONOMIC ADVANTAGE), ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE BASED ON ANY THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THE WEBSITE WOULD NOT BE PROVIDED TO YOU WITHOUT SUCH LIMITATIONS. IN NO EVENT WILL OUR LIABILITY, OR THE LIABILITY OF OUR LICENSORS, SUPPLIERS, CONTENT PROVIDERS, AND OUR RESPECTIVE PARENTS, AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, ADVISORS, CONSULTANTS, SUCCESSORS OR ASSIGNS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE EXCEED ONE HUNDRED DOLLARS (US $100.00). SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

VII. Choice of Law; Dispute Resolution. These Terms of Use shall be governed by, and construed in accordance with the laws of the State of North Carolina and South Carolina, without regard to its conflicts of law provisions. In the event of any dispute, claim, question or disagreement (“Claim”) between You and Practice arising from or relating to Your use of the Website, You and the Practice will attempt, in good faith, to resolve any Claim within thirty (30) days after written notice of the Claim. Any Claim not so resolved shall be finally settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, using the Expedited Procedures. Judgment on the award rendered by the arbitrator(s) may be entered in any court of competent jurisdiction. The arbitrator shall be an individual generally skilled in the legal and business aspects of the subject matter of these Terms of Use. The arbitrator shall have no authority to impose penalties or award punitive damages. The arbitration shall take place in Alabama, and the arbitrator shall apply the law of the State of North Carolina or South Carolina and applicable rules of evidence. If all parties and the arbitrator agree, arbitration may take place by telephone or by written communication. Unless the arbitrator otherwise directs, the parties, their representatives, other participants, and the arbitrator shall hold the existence, content, and result of the arbitration in confidence. No action, regardless of form, related to the obligations of the parties under these Terms of Use may be brought by either party against the other more than one (1) year after the cause of action has accrued. In any proceeding to enforce these Terms of Use, the prevailing party will have the right, in addition to its other rights hereunder, to recover its reasonable litigation costs and reasonable attorneys’ fees.

Nothing in this Section shall preclude any party from seeking equitable relief from a court of competent jurisdiction or exercising any self-help remedies, whether before, during or after the pendency of any arbitration proceeding. The parties agree that taking any such action does not waive any right that either party has to demand arbitration at any time with respect to subsequent or amended disputes claimed or filed against a party after commencement of litigation. BY AGREEING TO THESE TERMS AND CONDITIONS, ALL PARTIES AGREE TO WAIVE ANY RIGHTS TO A JURY OR COURT TRIAL. If any provision of this dispute resolution procedure is held invalid or unenforceable, the remaining provisions shall remain in full force and shall not be affected by the invalidity of any other provision.

IX. Entire Agreement; Assignment; Miscellaneous. These Terms of Use, the Privacy Policy and any other terms of use constitute the complete and exclusive statement of the agreement between You and us. It supersedes any and all prior or contemporaneous agreement, oral or written, and any other communications, representations, warranties and understanding relating to the subject matter hereof. If there is a conflict between an oral or written representation of any Practice employee or agent and the Terms of Use, these Terms of Use will prevail. The Terms of Use will prevail over other rules and policies on the Website. To the extent that anything in or associated with the Website is in conflict or inconsistent with these Terms of Use, these Terms of Use shall take precedence. Our failure to enforce any provision of these Terms of Use shall not be deemed either a waiver of such provision or a waiver of the right to enforce such provision. If any provision of these Terms of Use is held by an arbitrator or court of competent jurisdiction to be contrary to law, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and the other provisions shall remain in full force and effect. The provision of these Terms of Use which, by their terms should survive termination or expiration of these Terms of Use, shall survive the termination or expiration hereof. The Practice may assign these Terms of Use to any other entity of its choosing, with or without notice to You. You may not assign these Terms of Use to any other party without the prior written consent of the Practice. The Practice shall not be deemed to have waived any of its rights or remedies unless such waiver is in writing and signed by the Practice. No delay or omission on the part of the Practice in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies on future occasions. The section titles in these Terms of Use are solely used for the convenience of the parties and have no legal or contractual significance.

X. Contact.
For questions about these terms, contact:

Flagship Specialty Partners Compliance Dept.
5550 Seventy-Seven Center Dr. Ste 320, Charlotte, NC 28217
855-433-8372
compliance@flagshipsp.com