At Carolinas Center for Oral & Facial Surgery, we want your experience to be exceptional. To ensure we make the most of our time together, please review the information below.

Prepare for Your First Visit

This first visit is a consultation between you and your doctor. This important first meeting establishes the right course of treatment based on your condition. Your doctor will perform an oral evaluation, review or order X-rays or 3D imaging, and discuss your options for anesthesia or sedation. Your doctor will also make sure that you are aware of your options for treatment and understand your treatment plan, as well as answer any questions you may have.

Please arrive at your appointment a few minutes early to check in and fill out any remaining paperwork. If you’re a new patient, you may submit your Patient Intake form online.

Important Documents

Please bring these items with you:

  • Referral slip
  • X-rays or other 3D imaging, if available
  • List of current medications
  • List of known allergies
  • Dental and/or medical ID cards
  • Photo ID, such as a driver’s license

Note to Parents of Minor Patients

All patients under the age of 18 must be accompanied to their first appointment by a parent or legal guardian.

Financial & Insurance Policy

Carolinas Center for Oral & Facial Surgery is proud to offer the highest level of care at an affordable cost to patients. We work with many insurance carriers and accept various forms of payment, including:

Medical Insurance Providers

  • Aetna Medical
  • Blue Cross Blue Shield

Dental Insurance Providers

  • Aetna Dental
  • AlwaysCare/Unum
  • Blue Cross Blue Shield & GRID network
  • Careington
  • Cigna DPPO & Total DPPO
  • Delta PPO & Premier
  • GEHA/Connection Dental
  • Guardian Dental/Dental Guard Network
  • Metlife
  • Sunlife/DHA Dental
  • Medicaid

Payment Options

  • Cash
  • Check
  • Money order
  • Visa®
  • MasterCard®
  • Discover®
  • American Express®

Unless other arrangements have been made in advance, payments are due at the time of service.

If you have any questions about your account, please contact one of our offices to speak with a member of our billing department.

We Are Here for You

At Carolinas Center for Oral & Facial Surgery, we believe in delivering an exceptional patient experience. Please give us a call if you have any questions or concerns. We look forward to meeting you.